Terms of Service

Terms of Service

Effective Date: March 2, 2026

1. Agreement to Terms

By accessing and using serenitybeautynz.co.nz, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website.

3. Products and Services

We reserve the right to:

  • Modify or discontinue products without notice
  • Limit quantities of products available for purchase
  • Refuse service to anyone for any reason

All product descriptions, images, and pricing are subject to change without notice. We make every effort to display accurate information, but we do not warrant that product descriptions or other content is accurate, complete, or error-free.

4. Pricing and Payment

All prices are listed in New Zealand Dollars (NZD) and include GST where applicable. We reserve the right to change prices at any time. Payment must be received before orders are processed.

5. Orders and Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or decline your order for any reason. If we cancel your order after payment has been processed, we will issue a full refund.

6. Shipping and Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs. Please refer to our Shipping and Delivery Information page for detailed shipping policies.

7. Returns and Refunds

Please refer to our Refund Policy for information about returns, exchanges, and refunds.

8. Product Use and Safety

Our beauty and skincare products are for external use only unless otherwise stated. Always:

  • Read product labels and instructions carefully
  • Perform a patch test before using new products
  • Discontinue use if irritation occurs
  • Keep products out of reach of children

We are not responsible for allergic reactions or adverse effects from product use.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Serenity BeautyNZ and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Serenity BeautyNZ shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

11. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

12. Governing Law

These Terms of Service are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the courts of New Zealand.

13. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the new terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: serenity_beauty@outlook.co.nz
NZBN: 9429053445629

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.