Privacy Policy

Privacy Policy

Effective Date: March 2, 2026

1. Introduction

Welcome to Serenity BeautyNZ. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website serenitybeautynz.co.nz and make purchases from our store.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Make a purchase or place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact us with inquiries

This information may include:

  • Name and contact details (email address, phone number, shipping address)
  • Payment information (processed securely through our payment provider)
  • Order history and preferences

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent)
  • Improve our products and services
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist with order fulfillment, payment processing, and shipping
  • Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under New Zealand privacy law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: serenity_beauty@outlook.co.nz
NZBN: 9429053445629

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.